Books to Read

General

• Badass: Making Users Awesome
• Apprenticeship patterns
• ✅How to take smart notes: Notes - Taking Smart Notes
• Nonviolent Communication - Marshall Rosenberg (recommended by Brooklynn)
• Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration

Customer success

• Farm don't hunt
• Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue)
• Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
• The Startup's Guide to Customer Success: How to Champion the Customer at Your Company

Fiction

• Dune Heretics