Getting Started in Customer Success I started in Customer Success at Gatsby 3 years ago without any prior experience. At some point I'll…
Read 24 Books One of my goals in 2023 is to read 24 books. It's completely arbitrary, but fun to track :) I'm always looking for good…
Getting Started with Web Accessibility There are lots of different ways to get started with accessibility, and honestly, looking at a list…
Books to Read General Badass: Making Users Awesome Apprenticeship patterns Nonviolent Communication - Marshall Rosenberg (recommended by…
Books Read 2020 Non-fiction How to Be an Antiracist by Ibram X Kendi Fiction At the Mountains of Madness by HP Lovecraft Slaughterhouse Five…
Customer Success Books Tags: Books to look at: Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine amazon The…
How to Summarize a Book Notes and highlights taken from Tiago Forte's The Ultimate Guide to Summarizing Books: How to Distill Ideas to…
Software Engineering Management Books Tags: [[benrobertson.io/books]] These are the books I've been reading this year that have helped me…
A Promised Land Full Title: A Promised Land I learned a lot about politics from reading this, and also a developed a fondness for Obama. He…
Brag Better Full Title: Brag Better Summary It’s not enough to just do good work. You have to practice telling people how good your work is…
Chapterhouse Full Title: Chapterhouse Highlights They say they seek security and quiet, conditions they call peace. Even as they speak…
God Emperor of Dune Full Title: God Emperor of Dune Highlights They say they seek security and quiet, the condition they call peace. Even…
My Age of Anxiety Full Title: My Age of Anxiety I admit, I didn’t get very far. It was a little too in the weeds for me. Highlights CHAPTER…
Love in the Ruins Full Title: Love in the Ruins I think the adjective I would use to describe this book is zany. If you are a Catholic in…
Joyland Full Title: Joyland A fast, fun read. Highlights When you’re twenty-one, life is a roadmap. It’s only when you get to be twenty…
Piranesi Full Title: Piranesi Recommendation - 10/10. This was my favorite read of 2021. She built a creative world, and I loved getting to…
The Buried Giant Full Title: The Buried Giant Recommendation - 2/5. This was a good bed time read because it was slow and boring. The plot…
The Confidence Men Full Title: The Confidence Men: How two prisoners of war engineered the most remarkable escape in history Recommendation…
The Stand Full Title: The Stand A gripping read. It’s a King classic for a reason. There are some squirmy, hard to read parts. Not for the…
Everything in Its Place Full Title: Everything in Its Place Rereading through these notes ~2 years later, a lot of the ideas and practical…
Radical Candor Full Title: Radical Candor Highly recommend this book to anyone new to management or interested in management. It was…
