These notes are unpolished collections of thoughts, unfinished ideas, and things I want to remember later. In the spirit of learning in public, I'm sharing them here. Have fun exploring, if you want!

Customer Success

Linked references

Committed monthly recurring revenue / CMRRCMRR Tags: [[Customer Success]] What is CMRR? Committed monthly recurring revenue. Monthly recurring revenue + Signed contracts - churn MRR…

Customer Success: How Innovative Companies are Reducing Churn and Growing Recurring RevenueCustomer Success: How Innovative Companies are Reducing Churn and Growing Recurring Revenue Tags: [[Customer Success]] [[Books]] Chapter…

Customer Success LeadershipTags: [[Customer Success]]

The Beginner's Guide to Customer SuccessThe Beginner's Guide to Customer Success Tags: [[Customer Success]] The Beginner's Guide to Customer Success Strikedeck Inc., Sonia…

Customer Success BooksCustomer Success Books Tags: [[Customer Success]] Books to look at: Customer Success: How Innovative Companies Are Reducing Churn and…

Customer Success MetricsCustomer Success Metrics [[Customer Success]]

Proactive Customer SuccessProactive Customer Success [[Customer Success]]