These notes are unpolished collections of thoughts, unfinished ideas, and things I want to remember later. In the spirit of learning in public, I'm sharing them here. Have fun exploring, if you want!

Customer Success Books


Books to look at:

  • Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue (amazon) [[Customer Success Book Notes]]
  • Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine amazon
  • The Startup's Guide to Customer Success: How to Champion the Customer at Your Company amazon